Balaji Educational Services
Balaji Educational ServicesUnlocking Education
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Terms & Conditions

Please read these terms carefully. By using our website or services, you agree to them.

Last updated: 15 October 2026

These Terms & Conditions (“Terms”) govern your access to and use of besonline.org.in (the “Website”) and the career and admission-counselling services (the “Services”) provided by Balaji Educational Services (“BES”, “we”, “us”). By using the Website or Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Website or Services.

1. Our services

BES is an independent education advisory. We provide guidance, counselling, course and college shortlisting, and end-to-end support for admissions in India and abroad. We are not a college, university, examination body, or government authority, and we do not control their decisions, seats, fees, or timelines.

2. No guarantee of admission or outcomes

Admission, eligibility, scholarships, loans, and visa decisions are made solely by the relevant institutions and authorities. While we work diligently to guide and support you, we do not and cannot guarantee any specific admission, rank, scholarship, loan, or outcome. Any timelines, examples, or illustrative results shared are for information only and are not promises.

3. Eligibility

You must be at least 18 years old to enter into these Terms. If you are a minor, you may use the Website and Services only with the involvement and consent of a parent or legal guardian, who accepts these Terms on your behalf.

4. Your responsibilities

  • Provide accurate, complete, and current information (including scores and documents).
  • Ensure documents you submit are genuine and lawfully yours.
  • Make your own informed decisions; our guidance is advisory and does not replace your judgement.
  • Use the Website lawfully and not attempt to disrupt, misuse, or gain unauthorised access to it.

5. Consultations, fees & payments

Your first one-on-one consultation is free. Any paid guidance package, its scope, fees, and refund terms will be communicated and agreed with you clearly and in advance before you commit. Unless otherwise stated in a specific written agreement, fees for services already rendered are non-refundable.

6. Communications

With your consent, we may contact you via phone, SMS, WhatsApp, RCS, and email regarding your enquiries and relevant updates. You can opt out at any time as described in our Privacy Policy.

7. Intellectual property

The Website and its content — including text, graphics, logos, and the BES name and marks — are owned by or licensed to BES and are protected by applicable laws. You may not copy, reproduce, or use them without our prior written permission.

8. Third-party institutions & links

References to colleges, universities, exams, or partners, and links to third-party websites, are provided for your convenience. We do not endorse or take responsibility for third-party content, services, or decisions.

9. Limitation of liability

To the maximum extent permitted by law, BES shall not be liable for any indirect, incidental, special, or consequential losses, or for any loss arising from decisions made by institutions or authorities, reliance on guidance, or inaccurate information provided by you. Our total liability for any claim relating to the Services shall not exceed the fees you actually paid to us for the specific service giving rise to the claim.

10. Indemnity

You agree to indemnify and hold BES harmless from claims, losses, and expenses arising out of your breach of these Terms, your misuse of the Website or Services, or inaccurate or unlawful information or documents you provide.

11. Governing law & jurisdiction

These Terms are governed by the laws of India. Subject to applicable law, the courts at Navi Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes arising from or relating to these Terms, the Website, or the Services.

12. Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted here with a revised “Last updated” date. Continued use of the Website or Services after changes means you accept the updated Terms.

13. Contact us